123myr believes gambling is entertainment — not a way to make money, escape problems, or chase losses. We have built responsible gaming tools directly into every account so that keeping your play safe and enjoyable is always within your control.
If you answer "yes" to two or more of the following, consider using our self-exclusion tools:
I spend more than I planned to on gambling
I chase losses by placing bigger bets
Gambling is affecting my work, family, or sleep
I feel anxious or irritable when not gambling
I borrow money to fund my gambling
Contact 123myr Support via live chat to activate self-exclusion immediately.
Every 123myr account comes with these player protection tools built in — no support ticket required
Set a maximum daily, weekly, or monthly deposit cap on your 123myr account. Once set, the limit applies immediately. Any request to increase your limit is subject to a mandatory 24-hour cooling-off period before it takes effect — protecting you from impulsive decisions in the heat of the moment.
Available in Account SettingsSet a ceiling on how much you can lose in a given period — daily, weekly, or monthly. When your losses reach the limit, 123myr will prevent further real-money gameplay until the period resets. Like deposit limits, any increase request requires a cooling-off period before it activates.
Available in Account SettingsConfigure your account to send you an alert after a set period of continuous play — 30 minutes, 1 hour, 2 hours, or any custom duration. It is easy to lose track of time when you are deep in a gaming session. A well-timed nudge is often all it takes to step back and reassess.
Available in Account SettingsTake a structured short break from 123myr without fully closing your account. Cool-off periods range from 24 hours to 6 weeks. During a cool-off, your account is suspended from gameplay but you retain access to account history and can still process pending withdrawals.
Available via Live Chat or Account SettingsIf you need a longer or permanent break from gambling at 123myr, self-exclusion is the right tool. Choose a period of 1 month, 3 months, 6 months, 1 year, or permanent exclusion. Self-exclusion activates immediately upon request and cannot be reversed before the chosen period expires.
Contact Support or Account SettingsEvery 123myr account includes a full transaction and gameplay history going back to account opening. Reviewing your activity — deposits, withdrawals, total wagers, net win/loss — is a healthy habit and an important tool for staying aware of your gambling patterns over time.
Available in Account History123myr operates under an international gaming authority licence that mandates strict age verification for all account holders. This is not just a checkbox — it is a genuine commitment to keeping gambling out of the hands of minors.
Every person who opens a 123myr account must be 21 years of age or older. We verify this through mandatory KYC (Know Your Customer) checks, which require submission of a valid Malaysian government-issued identity document — your MyKad or passport. Accounts that cannot be verified as belonging to a 21+ individual will be suspended, with any deposited funds returned to the payment method used.
If you believe a person under 21 has accessed or is attempting to access 123myr — whether on a shared device or using another person's account — please contact 123myr Support via live chat immediately. We will investigate and act promptly.
If you share a device with children or teenagers, we strongly recommend activating parental control software on your device. This adds a layer of protection beyond 123myr's platform-level age verification. Keep your 123myr login credentials private and never allow underage family members access to your device while your account is logged in.
Problem gambling can develop gradually. Many people don't recognise the warning signs until the impact on their finances, relationships, or mental health is already significant. Here are the key indicators to watch for in yourself or someone you know:
Placing increasingly larger bets to try to win back money already lost — rather than treating each session as independent entertainment with its own budget.
Continuing to gamble despite repeatedly intending to stop or take a break. The feeling that "just one more bet" will turn things around.
Concealing the frequency or amounts of gambling from family, friends, or partners. Lying about where money has gone or how much time is spent gambling.
Using rent, bill payments, groceries, or loan money to fund gambling. Borrowing from friends or family specifically to gamble, or taking out loans for gambling purposes.
Gambling to escape stress, anxiety, depression, boredom, or difficult life situations — rather than as a form of recreational entertainment. Using gambling as a primary coping mechanism.
Activating self-exclusion on 123myr takes less than 5 minutes. There is no cooling-off period before exclusion begins — it is immediate. Here is exactly how to do it:
Access your account via the 123myr Login page. You must be logged in to access account settings.
Go to Account Settings → Responsible Gaming. You will find all available tools here including deposit limits, loss limits, session reminders, cool-off, and self-exclusion.
Select "Self-Exclusion" and choose your preferred duration: 1 month, 3 months, 6 months, 1 year, or permanent. Read the confirmation notice carefully before proceeding.
Once confirmed, your account is suspended for gameplay immediately. You will receive a confirmation email. Any pending withdrawals will still be processed to your registered payment method.
If you prefer, contact 123myr Support via live chat at any time — 24/7, including public holidays — and ask for self-exclusion to be applied. Support will action it immediately while you are on the chat.
Important : Once a self-exclusion is active, it cannot be reversed or shortened before the chosen period expires. For permanent self-exclusion, no reversal is possible under any circumstances. This is by design — to protect you.
Our international gaming authority licence requires us to maintain active responsible gaming programmes. Beyond compliance, these are commitments we make to every Malaysian player on our platform:
For the vast majority of 123myr players, gambling is an enjoyable pastime. Here is how to keep it that way.
Decide on your gambling budget for the day or week before you open 123myr — not after you've already started playing. Use deposit limits to enforce it automatically.
Use the session reminder feature to keep track of how long you've been playing. Take regular breaks — step away from the screen, stretch, have a drink of water. Treat it like any other leisure activity.
Gambling when you are stressed, upset, tired, or have been drinking impairs judgement and increases the risk of chasing losses. Make it a personal rule to only play when you are relaxed and in a clear headspace.
Casino games are designed with a house edge. RTP percentages are published for a reason — they tell you the expected return over millions of spins. Treat gambling as paid entertainment, not as an investment or income strategy.
123myr is built for entertainment. With the right limits in place and healthy gambling habits, it can be a genuinely enjoyable part of your leisure time. Our tools are here to help — use them freely, anytime.
🔞 You must be 21+ to play at 123myr. If gambling is affecting your life, please contact 123myr Support via live chat to activate self-exclusion — available 24 hours a day, 7 days a week.